Privacy Policy

Privacy Policy for The Bear & The Fox
This privacy policy applies to The Bear & The Fox and is operated by Jenni Fuchs. If you have any questions about this policy or how your personal data is handled, you can contact us at jenni@thebearandthefox.com.

We are committed to protecting your privacy and handling your personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

What we collect

We may collect and process the following personal data:

  • Your name and email address.
  • Your billing and order details if you make a purchase.
  • Your contact details if you submit our contact form.
  • Your newsletter subscription details if you sign up via Substack.
  • Technical information such as your IP address, browser type, device type, and pages visited.

How we use your data

We use your personal data to:

  • Respond to enquiries and messages.
  • Process and deliver digital product orders.
  • Send newsletters and updates if you have subscribed.
  • Improve the website and understand how visitors use it.
  • Comply with legal, tax, and accounting obligations.

Third-party services

We use trusted third-party services to help run this website and deliver our products and communications. These may include:

  • WordPress for website hosting and content management.
  • WooCommerce for digital product sales and order management.
  • Stripe for payment processing.
  • Substack for newsletter subscriptions.
  • Gmail for receiving contact form enquiries.
  • YouTube and Vimeo for embedded video content.

These providers may process your data on our behalf or under their own privacy terms. We recommend that you review their privacy policies as well.

Legal basis for processing

We process your personal data under the following legal bases:

  • Contract: when we need your data to process and deliver your order.
  • Legal obligation: when we need to keep records for tax or accounting purposes.
  • Legitimate interests: when we use data to improve the website, respond to messages, and manage our business.
  • Consent: when you choose to subscribe to the newsletter or accept non-essential cookies.

How long we keep data

We keep personal data only for as long as necessary for the purpose it was collected, including any legal, tax, or business record-keeping requirements.

Your rights

Under UK data protection law, you may have rights in relation to your personal data, including the right to:

  • Access the data we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your data in certain circumstances.
  • Restrict or object to certain types of processing.
  • Withdraw consent where processing is based on consent.

If you would like to exercise any of these rights, please contact us at jenni@thebearandthefox.com.

Data sharing

We only share your personal data where necessary to run this website and provide our services, for example with payment processors, email providers, website hosting providers, and analytics tools where used. We do not sell your personal data.

Data security

We take reasonable steps to protect your personal data, but no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact

If you have any questions about this privacy policy or how we use your data, please contact:

Jenni Fuchs
The Bear & The Fox
jenni@thebearandthefox.com
https://www.thebearandthefox.com/